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elsongalang
Great Neighbour / Super Voisin

How to Track Sim Card Order

It's been almost a week since I ordered a public mobile sim card; however, nothing has arrived yet! Is there any way to track it? There was no tracking number. Please advise on what to do. 

Tags (3)
t_p
Town Hero / Héro de la Ville

Re: How to Track Sim Card Order

If there is no tracking number, there's not much you can do but wait for a few more days. Other users may chime in with their own experience about time delays getting their order.

 

Dunkman
Oracle

Re: How to Track Sim Card Order

 

@elsongalang 

No tracking number. Usually via Canada post.  Wait times are 2-3 weeks these days.  

 

In the past, some customers were able to track their SIM if they got an order number:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/m-p/...

softech
Mayor / Maire

Re: How to Track Sim Card Order

@elsongalang  ordering SIM from PM could take as long as 3 weeks or even 4 weeks.

 

If you are in a rush, I suggest you to check local Kiosk or order from Amazon for Prime delivery.  If you are activating at the kiosk, they might give you the SIM for free

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