@JeanPierre23 Noticed Moto G 3rd gen now available from Staples for $299. Not sure how well it compares for you, but it regularly gets good reviews.
Thanks for answering so quickly. I was not awared the PM community was that awesome! I finally chose the Blu Energy X Plus. It has great battery life and is way cheaper than the honor 5x. I did my research and it should work on the PM network.
Thank you and have a great day.
Awesome - thanks for letting us know, @JeanPierre23! Hope you enjoy the new phone - please don't hesitate to let us know if you have any other questions in the future.
When I am entering my IMEI number it showa my phone will work with PM but I purchased Sim and now its not working I switch alrady from my carrier what to do
1: Please go to www.willmyphonework.net to see if your phone is compatible with Public Mobile. The IMEI checker is known to give false positives.
2: Is your phone unlocked, or locked to Koodo or Telus? If it requires unlocking, two reputable unlocking services are located at www.cellphoneunlocker.net and
3: Does your self-serve account say that status is active? If not, you must first pay for a plan while proceeding through the steps at
4: Have you configured your phone's APN to conform with the network settings of Public Mobile? If not, look for the Knowledge Base Articles, on the left side of the page, in the full/computer version. The last article is called Setting Up Data on Your Phone. Click it and choose the operating system of your phone. Follow the instructions.
5: You said that you purchased a SIM card. Public Mobile does not sell SIM cards. Are you certain that you are posting in the forum of the right carrier?
6: Under Settings, check to ensure that your phone is not set at 2G. It must be 3G or LTE.
7: Remember to reboot your phone. 80% of all problems are solved when the phone is rebooted.
I look forward to your reply.
I have ordered the Bluboo X9 that I hope to start using with PM in place of my Xiaomi Mi 2 with PC Mobile (backup phone from my broken S6 edge +).
I've found that it supports LTE bands of 800, 1800, 2100, and 2600 MHz. I assumed that bands 2100 and 2600 would work with Telus' network, but I've been told this phone does not get LTE with providers in North America.
Are these bands indeed compatible with Telus' network? It's a phone based in Shenzhen marketed only for Chinese networks, so I'm starting to have doubts as I'm not very knowledgable in networking.