Hi what happen for my account

[haiyanhu20]

Hi can u take look about my account 

[PAULRANG18]

If you can't or aren't capable of providing more information about your account issue, try going to your wireless retailer, who opened the account for you. Could be the Mobile shop, etc.

[tehowennathe]

We can't help you without a little more information. Please provide a bit more information.

[kerago]

Hi, could you please tell us what you see on the screen so we can advise you better?

[cavemantoronto]

---

@haiyanhu20 wrote:

Hi can u take look about my account 

---

What's wrong with account?  Does service work. We're customers too. Only moderators can look at your account.

[GinYVR]

@haiyanhu20Can you elaborate what has happened do you account? Do you have service?

Public Mobile is the lowest cost tier of the Telus corporation, pretty much any diagnostic and trouble shooting has to do by the user yourself. If you have selfserve you can log into your account to see what is happening.