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Great Neighbour / Super Voisin

Haven't received my SIM or Canada Post tracking number yet.

Hi, I ordered my SIM on the 13th of May. It's been more than 2 weeks and yet I still haven't received my SIM. What is going on?
Mayor / Maire

Re: Haven't received my SIM or Canada Post tracking number yet.

It's usually take 3 to 5 business days when i ordered last time i ordered on Thursday and received on Monday 2 weeks doesn't sound right but since sim card do have a tracking number which we dont recieve with the order but if you contact mod they will check the tracking details once you provide a order number
Contact any moderator by private message to help you with the process.
In your private message the following info
* email address
* order number
* Detailed explanation

Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...

What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"
** I am not a Mod, please do not include any private info in a private message to me.**
Oracle

Re: Haven't received my SIM or Canada Post tracking number yet.

@smawlad, Canada Post likely lost the package.  Probably best to put in another order and dispute the first one to get a refund.  Assuming PayPal was used, it is a pretty painless process to receive a refund for item not received. 

Mayor / Maire

Re: Haven't received my SIM or Canada Post tracking number yet.

Again if you close to Hamilton stoney creek or even Mississauga Let me know I have s spare sim if u need I will be in Mississauga tomorrow if u need one send me a private msg
** I am not a Mod, please do not include any private info in a private message to me.**
Model Citizen / Citoyen Modèle

Re: Haven't received my SIM or Canada Post tracking number yet.

i have a spare SIM if you still need it.   North Scarborough, Markham, East Richmond Hill, Stouffville areas. 

 

but SIMS are usually delivered in 3 business days.  So likely Canada Post has delivered to wrong address.