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Got a new simcard today but my account says plan expired

Sdhillon
Great Neighbour / Super Voisin
 
2 REPLIES 2

NDesai
Oracle
Oracle

@Sdhillon When is your renewal date? Did you have AutoPay enabled or had enough balance to renew your plan?

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Anonymous
Not applicable

you need send a private message To

customer support teams (Moderators)>> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

 

Waiting for Response, Community Moderators are available from:

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During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 72 hours of receiving the message.
And be patient please
 
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