cancel
Showing results for 
Search instead for 
Did you mean: 

Getting Started

Busola
Great Neighbour / Super Voisin

How do I port my number?

4 REPLIES 4

cavemantoronto
Mayor / Maire

@Busola wrote:

How do I port my number?


Adding to above, giving more info during port is bad. Usually, best if use account number and name of person, nothing else. Adding more can cause problems.  Except Speakout who needs IMEI or PIN.

YVR
Model Citizen / Citoyen Modèle

@Busola wrote:

How do I port my number?


From the self serve portal, you can port in your number.  You will need your number that you want to port in to be active.  You will also need 1 other piece of information about your number that you want to port such as an account number. 

@Busola Peruse: https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

Many of us recommend you choose a temporary number to ensure your account has activated properly before porting.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

GinYVR
Mayor / Maire

@BusolaIf you have activated with Public Mobile already, go to your selfserve account and go to this page. Check the transfer box and enter the number you want to port in into the box and click Submit.

 

New NumberNew Number

Need Help? Let's chat.