11-03-2019 05:24 PM - edited 01-05-2022 07:50 AM
I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?
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11-05-2019 10:48 AM
I don’t think so I think you have to either use the link or the referral code
11-04-2019 02:05 AM
A referral code must be applied going forth. Please contact a moderator
11-03-2019 10:48 PM
Nope you won't get referral bonus from phone numbers anymore. You need referral code.
11-03-2019 05:52 PM
It is possible. Your friend would have to contact moderator with your referral code to get the rewards adjusted. Then your friend would get $10 credit while you woiuld get $1/month credit as long as your friend stays with Public mobile.
11-03-2019 05:51 PM
@arahmanfahad wrote:After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.
You're right that ther is no refer-a-friend reward for the referrer (or $10 credit for the new referred customer) if only the phone number is used, but it goes further than that. If you try to enter a phone number as the referral code, the activation rejects it and gives an error message.
11-03-2019 05:51 PM
@arahmanfahad wrote:After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.
The way I read it, if the new customer contacts the moderators with the referal code...they might be able to add it then.
11-03-2019 05:47 PM
After July 24th the phone numbers can’t be used as a referral number, so u won’t get any reward for it.
11-03-2019 05:32 PM - edited 11-03-2019 05:55 PM
@BevyBoo wrote:I referred a friend to public mobile recently. When she activated her public mobile account, she used my phone number instead of my code. Can I still be credited for referring my friend?
Question | Answer |
Does this impact any of my existing referrals that entered my phone number? | If you already have referrals that came from sharing phone numbers, you will continue to keep your referral credits. No referrals will be removed from accounts as a direct result of the new referral codes. |
After July 24th, can my friend still use my phone number during activation to get a referral? | After July 24th, phone numbers will no longer be used for referrals. A referral code must be used to register a referral moving forward. |
I have a referral reward that I’m missing. When I reach out to a Moderator about this after July 24th, am I using my friend’s phone number or code? | If you are missing a reward and reporting it, starting July 24, you will need to share your friend’s referral code with the Moderator assisting your case. |
I referred someone and didn’t get my credit. What should I do? | Please reach out to the person you referred and have them contact a Moderator with your referral code, and they will be happy to assist. |
What is the policy around sharing my referral code in the Community? | Unsolicited sharing of referral codes will be considered spam. |