Freedom Mobile to Public Mobile promo plan

[sharonsunhye]

Hello beautiful people,

So I took advantage of the Freedom Mobile promo to Public Mobile plan ($120/90 days, prov talk, global text, VM/CID, 6GB+6GB lte data).

Everything worked out, the number was ported successfully.

My issue is that there is no data coming through to my phone (unlocked LG G4).  The talk and text are working fine.  When I log onto my PM account, it already shows the 12GB total GB but the data usage is 0.

Please advise.  Thanks!

[sharonsunhye]

Thanks very much for the prompt replys.  The settings directions were spot on!  LTE data is flowing!

[mimmo]

yes LG G4 requires a factory reset if you were using it on a differet carrier before.

[Luddite]

Based on other reports you likely need to do a factory reset on the phone. Be sure to backup anything you want to save before you do.

Let us know how you make out.

[neatooo · Accepted solution]

try the apn settings

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26