08-28-2019 09:33 PM - edited 01-05-2022 06:43 AM
Forgot password...when I continue to verify email it's says I'm locked out and to get help contact community, been trying for 3 days...can't receive emails or anything for codes etc
08-28-2019 09:40 PM
@BF1 First, try the account reset function here: https://selfserve.publicmobile.ca/forgot-password/.
If that fails, click this https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 to send a private message to the moderator team with a description of your issue.
Plan for it to take two days.
What are you trying to do? There may be a workaround we can suggest.
08-28-2019 09:38 PM