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Great Neighbour / Super Voisin

Forgot Password -- Login Disabled

I am trying to recover my password for my account and i keep getting the below page. I need to make changes to my account and can't seem to login. 

 

Public_Mobile.JPG

Mayor / Maire

Re: Forgot Password -- Login Disabled


@jordanchen wrote:

I am trying to recover my password for my account and i keep getting the below page. I need to make changes to my account and can't seem to login. 

 

Public_Mobile.JPG


@jordanchen

 

Click this to send the moderator team a message and include your name, account number and phone number, pin number, date of birth, mailing address and they will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Satuday-Sunday 9AM-7:30PM (EDT)

 

In the meantime, if you need to renew or purchase your plan/add-on very quickly so that your plan does not expire, you can submit a payment through the Automated Service IVR (More information, please see the How Can I Pay For My Service? article).

Model Citizen / Citoyen Modèle

Re: Forgot Password -- Login Disabled

you need send a private message To

customer support teams (Moderators)>> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

 

Waiting for Response, Community Moderators are available from:

Monday to Friday from 9am (EDT) to 9pm (EDT) Saturday and Sunday from 9am (EDT) to 7pm (EDT)
During business hours, we strive to answer all customer messages/inquiries as soon as possible. Usually, that is within an hour, but in peak periods, it could be as much as within 72 hours of receiving the message.
And be patient please
 
Good Luck