1. @ people so they can be notified of your response or else they will not be able to see it
2. Where did you buy it from? If it was from Public Mobile then the order # is the tracking number.
If it was from Canadian Cell supplies then you should have received an email saying the order is on the way. Then click view order and download the shop app to view the status of the SIM card and follow along
@DavidSan this is not specific to Public Mobile you can find plenty of people complaining on reddit about their Bell SIM, TELUS SIM, FIDO SIM etc. Postage had been brutal lately you can expect it to take a bit of time.
If you are near western ontario I can send you one.