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sara06
Great Neighbour / Super Voisin

Re: FAQ for New Users

Regards the section with plan changes. My sister in law I signed her up she changed her credit card info and it charged her again. I see an adjustment of 155 in the payment/credit area and then a charge for another 90 days. I helped her sign up November 20 a d that change was Dec 19. Isn't that double billing. She's going to try emailing a mod in the morning. But changing credit card should not be doing that. Also when coming back from the US both her and her husband are not receiving incoming texts. His plan similar situation with changing credit cards.
They had issues with credit card change so they removed the old one first and then registered the new one.
sara06
Great Neighbour / Super Voisin

Re: FAQ for New Users

Screenshot_2016-12-21-20-29-47.pngScreenshot_2016-12-21-20-29-47.png

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