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Exceed talk time and messages

proza
Good Citizen / Bon Citoyen

That $10 30 days plan includes 50 minute talk time and 50 out going message. What happened if I used up all the talk time and message? Will it be additional charge per minute and per message? or I cannot use the phone to talk and text at all?

7 REPLIES 7

Carld123
Deputy Mayor / Adjoint au Maire

@proza

Yes.

.you'll see the extra minutes in the add on section on your account page.

proza
Good Citizen / Bon Citoyen

That means my phone will have two types of minutes, the planned minutes and add-on minutes. I guess the planned minutes will be used first untill gone, then the add-on minutes, right?

Carld123
Deputy Mayor / Adjoint au Maire

@proza

 No...the minutes roll over until used..

proza
Good Citizen / Bon Citoyen

If I added an add-on, will the unused minutes expire once my plan get auto renewed?

lukealex121
Great Citizen / Super Citoyen

Unlike some other prepaid plans, Public Mobile automatically stops a limited usage item once you’ve used it all. Once you’ve used all the texts/minutes/data in your plan, you won’t be able to preform that task unless you renew your plan or purchase an add-on.

 

I find this quite useful, as you can’t “go over” and get overcharged. 

stonechucker
Mayor / Maire

There are add-ons available for talk (long distance) for $8 and $15.  These can be used as regular minutes.

 

There are no SMS add-ons available for IN CANADA use, so you will only receive SMS and MMS until your plan is renewed.

 

Your options are to buy the talk add-ons if required, wait until renewal, or change to maybe the $25 unlimited talk and text package.  

 

If you wish to renew the $10 plan early, you can top up the value, and ask via Private Message to the Moderator_Team account, an early renewal of your plan.

Carld123
Deputy Mayor / Adjoint au Maire

@proza

Once used up its gone..best to keep an eye on your talk minutes..then buy a talk add on if needed

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