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Don,t like the plan

yeni554
Great Neighbour / Super Voisin

I have this new plan last three days $10 for 50 min.talk I did not know that they r going to charge for incoming callsI,m three days in my minuts r dan.I did not know this. now i just want to swich to a new plan is this possible? or can i take my number to a different phone compani

when my plan ends.Thanks

6 REPLIES 6


@srlawren wrote:

@yeni554 I'll answer the last question I posed....

 


@srlawren wrote:

 

4) As you said, you could transfer elsewhere. Are there other providers that offer unlimited incoming calls for $10 a month?  


... with a link to @computergeek541's post yesterday:

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/i-have-the-10-50-50-plan-and-i-am-being...

 


At one point, I had 2 of those Wind Mobile Pay Your Way $0/month unlimited incoming plans. They very rarely gets used by my family members, and I actually stupidly let one of them expire because I didn't have any use for it and hadn't used it in years.  But when I think about it, I should have just kept it active by having my friend top it up for me and then transfer the funds back to that person's account. It wasn't costing me anything to keep those plans and they were completely free incoming plans.  I'm down to one line with that feature now. 

srlawren
Retired Oracle / Oracle Retraité

@yeni554 I'll answer the last question I posed....

 


@srlawren wrote:

 

4) As you said, you could transfer elsewhere. Are there other providers that offer unlimited incoming calls for $10 a month?  


... with a link to @computergeek541's post yesterday:

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/i-have-the-10-50-50-plan-and-i-am-being...

 


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srlawren
Retired Oracle / Oracle Retraité

@wetcoaster @Anonymous sorry, it was the period at the end of the link.  The community likes to bundle that right into the URL when I'm lazy and just paste the URL without using the hyperlink button instead.  My bad.  Edited.


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Anonymous
Not applicable

@wetcoaster wrote:

For whatever reason @srlawren's link to the knowledge base doesn't work for me - not sure if that's just me, so here it is again: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167


Not working for me either.

For whatever reason @srlawren's link to the knowledge base doesn't work for me - not sure if that's just me, so here it is again: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167

srlawren
Retired Oracle / Oracle Retraité

@yeni554 the incoming text messages are not metered, but calls are metered in both directions.  Nowhere in the plan description does it say it has unlimited incoming calls, so you must have read into it.

 

10planmins.png


You have a few options:

 

1) Purchase 1 or more of the "long distance" add-ons.  These come in 200 mins for $8 or 400 mins for $15 varities.  These minutes do not expire, but instead stay on your account until such time as you use them up.  Depending on how much calling you need to do, these may work well for you--however, if you've already used up your 50 mins in 3 days, this might end up getting expensive at your current pace.

 

2) You could do an immediate plan change to one of the plans that offers unlimited talk.  If you do this, your current 30 day cycle will be cancelled -- without any sort of refund of unused days -- and a new cycle will begin, which you will pay for right away (as everything at PM is pre-paid before using).  

 

3) You could use a hybrid of the two options above, where you use add-on mintues for now but schedule a plan change for your next renewal date. 

 

4) As you said, you could transfer elsewhere. Are there other providers that offer unlimited incoming calls for $10 a month?  

 

 

One last note: you may want to have a closer look at this knowledge base article: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167 . It explains how the "limited" plan you're on now works, what the various talk options are if you wish to change to a plan that includes talk, and what the available add-ons are.  


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