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Good Citizen / Bon Citoyen

Do you need PIN to port?

Hey guys, just looking for a solid answer. When porting over from, lets say chatr, do I need to enter the PIN? Or is the account#, phone number, and full name sufficient?


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Retired Oracle / Oracle Retraité

Re: Do you need PIN to port?

Hey @pku!

No you will not need the PIN.

Having the account holder's name, account number and the phone number you are porting should be enough.  Don't forget to check the "I am authorized ..." checkbox and enter an alternate phone number where you can be reached at in case of an issue with the port.

View solution in original post


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Good Citizen / Bon Citoyen

Re: Do you need PIN to port?

Account # , phone # you're porting and Name. 

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Retired Oracle / Oracle Retraité

Re: Do you need PIN to port?

Hey @pku!

No you will not need the PIN.

Having the account holder's name, account number and the phone number you are porting should be enough.  Don't forget to check the "I am authorized ..." checkbox and enter an alternate phone number where you can be reached at in case of an issue with the port.

View solution in original post

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Great Citizen / Super Citoyen

Re: Do you need PIN to port?


@pku wrote:

Hey guys, just looking for a solid answer. When porting over from, lets say chatr, do I need to enter the PIN? Or is the account#, phone number, and full name sufficient?


NOPE! Not only do you not need a PIN, but I highly recommend not giving it! If you have the account number, use that exclusively! Also make sure you are not putting more than one of these pieces of information in when you port - use only one.

 

Random note, with my port it actually said it failed in various ways, but then went through later, so don't be alarmed if your port looks like it times out and then goes through later.

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Moderator

Re: Do you need PIN to port?

Happy to help! Robot Happy

 

For a wireless port the information required is the account number or IMEI and a contact phone number.

The PIN is no longer valid information for ports.


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