03-16-2019 08:41 PM - edited 01-05-2022 03:45 AM
Just moved over from Chatr, do I need to cancel old plan?
My new sim is activated. My old number is transferred over.
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07-03-2019 01:38 PM
@bamb00 wrote:Nope, apparently as soon as you switch your number to public mobile, the old account is automatically cancelled. Make sure you're not on a contract though as you may have to pay extra fees.
The only fees you will owe will be any unpaid usage already used, and any unpaid device subsidy owing. No longer are there cancellation fees on contracts, since December 20117.
07-03-2019 10:51 AM
Nope, apparently as soon as you switch your number to public mobile, the old account is automatically cancelled. Make sure you're not on a contract though as you may have to pay extra fees.
03-16-2019 11:02 PM
no, porting out a number automatically cancels your old provider's account
03-16-2019 09:27 PM - edited 03-16-2019 09:29 PM
@wchu wrote:Just moved over from Chatr, do I need to cancel old plan?
My new sim is activated. My old number is transferred over.
Make sure that you call the number to make sure that you can receive calls and text messages, preferably from a carrier other than Telus/Koodo/Public. You'll also want to make sure that you can received text messages sent by someone who isn't using Telus/Koodo/Public. If the calling your number goes to your old Chatr voicemail box, that means that your phone number has not been ported.
03-16-2019 08:43 PM
@wchu - When you port your number OUT from a provider, your account with them will get closed (assuming it is not part of a family plan, or something like that).