@merchantabdul wrote:
I have asked twice and clicked on plan change to add unlimited text with unlimited provincial talk paid up twice to top up the balance, nothing has happened.It is very difficult if you cannot communicate with a person directly.
@GreatCanadian: I find it all a bit ambiguous. We don't know what he's asked let alone why... twice. He says "plan change" but then says "to add". I'm not very familiar with adding add-ons or changing plans so I left that for others to answer.
So I picked up on the communicating bit and said something to that. Heck...now that I look at it again, even that's unclear. Maybe he's meaning that he wants more texting or calling because he can't communicate with who he wants to.
And I might be learning something about the power of Oracles. The OP put some personal information in the subject line. Usually Oracles pounce on that stuff and edit it out. But they haven't edited the subject line. Or maybe they don't care about an exposed phone number.
