10-01-2019 05:31 PM - edited 01-05-2022 07:22 AM
Hi I activated on yesterday September 30. Received $10 one-time credit today.But didn’t get *New* Extra $10 one-time credit. Please check for me when can I get it. Thanks!
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01-15-2021 12:20 AM
12-19-2019 07:58 AM
@dboxtvinfo715 wrote:activated online but may have put wrong rrefrence
If you referred yourself then the first account would have received a text and the $20. The newer account would get the $10. If you put in a wrong code then the newer account ought to have got the $10. I don't know if the code entry checks for whether it's in fact a valid code though.
Mods aren't going to email you. You need to initiate the conversation by using the ? in the lower right.
12-19-2019 07:55 AM
activated online but may have put wrong rrefrence
12-19-2019 07:53 AM
I am concerned now it passed 72hours
I have not received 10$
can a moderator email me
12-19-2019 07:40 AM
The extra one-time $10 credit will be applied to your Self-Serve account within 72 hours of your friend’s online activation
12-19-2019 06:47 AM
I sign up during $ 10 off for 6 months promotion but didn’t get $10 off
10-01-2019 06:37 PM
@Katherines wrote:Hi I activated on yesterday September 30. Received $10 one-time credit today.But didn’t get *New* Extra $10 one-time credit. Please check for me when can I get it. Thanks!
If you are the friend...make sure you read and followed the steps....
As a Public Mobile customer you need to:
Your friend will need to:
10-01-2019 06:26 PM
@Katherines , please don't take the advice to bother the moderators. The normal $10 referral credit is not tied with the bonus credit. The normal $10 credit is issued much quicker. Wait the time as specified in the offer before expressing any concerns.
10-01-2019 05:46 PM
If you don't receive it within 72 hours of activation just contact the moderators they should be able to adjust it manually
10-01-2019 05:44 PM
@Katherines i'd wait 3 days and then if it's not there message the moderator_team for them to look into it! Welcome to public mobile!
10-01-2019 05:40 PM
Yes . I do the activate at online and get $25 plan
10-01-2019 05:34 PM
@Katherines did you activate online and did you activate on a 25$ or more plan? If yes you should expect to get the 2nd 10$ credit within 72 hours.
10-01-2019 05:32 PM - edited 10-01-2019 05:34 PM
Did you activate online?
Is your plan 25 or higher?
If yes you should contact moderators.
If either of them is no you are only getting 10