07-03-2020 04:10 PM - edited 01-05-2022 11:57 AM
I used a referral code from my friend while activating the sim as instructed but did not get the $10 credit as said. Is there any way to check why I did not get the credit and any way to get the credit now?
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07-03-2020 04:49 PM
The referral credit may take up to 72 hours to appear. Give it some time and if it still doesn't show up, contact a Moderator.
07-03-2020 04:36 PM
07-03-2020 04:23 PM
@mszayon6 You can ask the person who gave you a code whether or not they received a message that they referred someone. If yes, you get reward within 72 hours. Welcome to PM!
07-03-2020 04:22 PM
@mszayon6 wrote:I used a referral code from my friend while activating the sim as instructed but did not get the $10 credit as said. Is there any way to check why I did not get the credit and any way to get the credit now?
@mszayon6 During activation if there was a green checkmark beside the referral code then you will see your $10 one-time bonus get added to your balance of funds within 72 hours of activation.
07-03-2020 04:16 PM
Ask your friend if they received notification of a referral. Their's usually arrives before your's.
07-03-2020 04:14 PM
@mszayon6 hello if it's not in your account within 72 hours contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator check the envelope top right corner for a reply response time is 2 to 48 hours
07-03-2020 04:11 PM
@mszayon6 wrote:I used a referral code from my friend while activating the sim as instructed but did not get the $10 credit as said. Is there any way to check why I did not get the credit and any way to get the credit now?
@mszayon6 It can take upto 72 hours to receive it after activation. How long ago did you activate?