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Good Citizen / Bon Citoyen

Data

 
Good Citizen / Bon Citoyen

Can't get data to work - no texting, no internet

Can't get data this month- no texting, no internet  Autopay current and 0 Balance owing.  

Mayor / Maire

Re: Can't get data to work - no texting, no internet


@Nodata1 wrote:

Can't get data this month- no texting, no internet  Autopay current and 0 Balance owing.  


@Nodata1  When you dial 611 from your phone what happens?

Good Citizen / Bon Citoyen

Re: Can't get data to work - no texting, no internet

When I dial 611 it gives me general options which don’t help with me getting my data to work!

GR
Mayor / Maire

Re: Can't get data to work - no texting, no internet

@Nodata1  did you try restarting your phone and checking again? 

Good Citizen / Bon Citoyen

Re: Can't get data to work - no texting, no internet

Yes may times. Still not working. I also too out my SIM card and put it back in. Thought maybe that would reset everything?  Didn’t work either!

GR
Mayor / Maire

Re: Can't get data to work - no texting, no internet

@Nodata1 what kind of phone? 

Good Citizen / Bon Citoyen

Re: Can't get data to work - no texting, no internet

iPhone 6 Plus.  I don’t think my phone is the issue I have gotten data on it for the past 2 years or so with Public Mobile. 

GR
Mayor / Maire

Re: Can't get data to work - no texting, no internet

@Nodata1  do you have access to another phone to try your sim card in it?  Also did you check your account to make sure you still have data left?  

Mayor / Maire

Re: Data

@Nodata1   Yes what did you want to know about data?