02-25-2019 07:47 PM - edited 01-05-2022 03:29 AM
My data is not working since today's morning.. can anybody help me regarding this issue.
02-26-2019 01:06 PM
@aamirghaffar wrote:Data is turn-on, i have iphone-6
@aamirghaffar have a look at this post, and also this one. The thread might also provide some troubleshooting that will be of help.
02-26-2019 10:17 AM
Please try as mentioned above to powercycle the phone, and update to the latest IOS.
If your account is active and you still have trouble, don't hesitate to send us a private message and we will look deeper into it.
Regards.
02-25-2019 08:55 PM
@aamirghaffar Couple of ideas:
a) go to Settings >> General >> About: if a carrier update is offered install it
b) go to Settings >> Cellular >> Cellular Data Options >> Cellular Data Network: scroll down and click Reset Settings; you will need to reinstall wifi passwords after doing this
c) have you recently updated the operating system?
02-25-2019 08:10 PM - edited 02-25-2019 08:11 PM
Can you still call and text? Is your self serve account still ACTIVE?
02-25-2019 08:09 PM
Data is turn-on, i have iphone-6
02-25-2019 08:01 PM
What kind of phone do you have?
02-25-2019 08:01 PM
When is your renewal date?
02-25-2019 07:57 PM
Are your data enabled on your phone??
02-25-2019 07:53 PM
I did it 2-3 times, turning airplane mode off/on.,
02-25-2019 07:52 PM
I checked it there is still 1.5 GB left.
02-25-2019 07:51 PM - edited 02-25-2019 07:52 PM
Check your account and make sure that it still shows available data on your main page.
Try turning on Airplane mode, restart your phone, then turn off airplane mode.
02-25-2019 07:49 PM
Are you sure you still have some? @aamirghaffar can you go check in your self serve account in the first page can you see data left??