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Data

Hparhar
Great Neighbour / Super Voisin

Why I don’t have data. Data reset 6-September-2019 I should have 8.5gb data ?

8 REPLIES 8

erikprimo
Great Neighbour / Super Voisin

I have a very similar issue and I sent the Moderator a message in my inbox. Don't get to hopefully for fast support though. It took Public three days to reply and all they did was ask my info. Their support sucks. Try sending them a message. 

Hparhar
Great Neighbour / Super Voisin

Is not showing in my self serve.

@HparharTo contact a moderator, click on the ? on the lower right hand corner of your page. Type in your issue to SIMon, once SIMon responds to you, type in submit ticket.. it will prefill the information from your conversation into a ticket for the moderator to look at.


@Hparhar wrote:

but how i contact the Moderator directly? 

 

Thx for ur timeSimon.JPG

 

Hparhar
Great Neighbour / Super Voisin

but how i contact the Moderator directly? 

 

Thx for ur time

sunflowershine
Deputy Mayor / Adjoint au Maire

@Hparhar If the record in "My Account" is incorrect, you should contact the Moderator directly. 

kselmak
Mayor / Maire

When you say you dont have it you mean it is not working or it is not even listed in your selfserve

Jb456
Mayor / Maire

What phone do you have?

 

Have you tried rebooting your phone?

 

 

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