05-28-2021 03:44 PM - edited 01-06-2022 02:10 AM
Hi , I just activated my Sim card 2 days ago, everything is working but my data in
Not working, I have 5 gb data plan?
Solved! Go to Solution.
08-07-2021 07:44 PM
@awankhalid : Care to elaborate? Do calls work in/out? Texts in/out? Can you use the browser? Do you have data left? Has it ever worked here?
08-07-2021 07:42 PM
no solution
05-28-2021 04:25 PM - edited 05-28-2021 04:28 PM
On GSMarena shows specs as
Technology | GSM / HSPA / LTE |
2G bands | GSM 850 / 900 / 1800 / 1900 |
3G bands | HSDPA 850 / 900 / 2100 |
4G bands | 1, 3, 5, 40 |
Public Mobile uses the following frequency bands:
05-28-2021 04:24 PM
@Harpreetkhera did you try forcing it to 3G?
05-28-2021 04:23 PM
I created I ticket let see what they will say.
05-28-2021 04:15 PM
your phone is will working 100%
for public mobile phone compatibility
you have to put it a device brand for any phone to you can see all information,
you can visit here >>
WillMyPhoneWork.net - Check if your phone works on a network
following >> To find out if your cellular phone is compatible with our network, click HERE
visit Here to you can full information about your device.
Good Luck
05-28-2021 04:11 PM - edited 05-28-2021 04:11 PM
try switching the network to 3G (it might be automatic or 4G at the moment) and see if data starts working
05-28-2021 04:03 PM
I have oppo F1 plus-android 5.1
05-28-2021 04:02 PM - edited 05-28-2021 04:02 PM
@Harpreetkhera what's the brand and model?
maybe it does not have the require bands?
For network , try forcing it to 3G instead of 4G or automatic.
05-28-2021 04:01 PM
I did everything, do u guys think indian phone could be problem.. I got this phone from India..
05-28-2021 03:59 PM
@Harpreetkhera if you have an LG phone, you might need to first try network reset. If that doesn't work. You will need to do a factory reset.
05-28-2021 03:58 PM - edited 05-30-2021 05:58 PM
do one thing take your SIM card out and waiting for a minute and put it back and do rebooting your phone - This one is quick and simple. Make sure your phone is off before removing and reinserting its SIM card.
Remove your phone’s battery - Some phones have removable batteries. Sometimes removing and reinserting the battery can fix certain issues. Just make sure your phone is off before you do this.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
Ensure you have the correct APN settings by visiting HERE.
Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.
Changing APN Settings On An IPhone
click HERE
Changing APN Settings On Android Phones
click HERE
make sure your DATA is on.
Good Luck
05-28-2021 03:53 PM
Did you make sure you have your mobile data option turned on in your phone setting ? If you did so then you might want to reset your network settings if you are using an Apple device.
05-28-2021 03:48 PM - edited 05-28-2021 03:52 PM
What make and model of phone do you have ?
Have you setup the APN settings ?
These are the Public Mobile APN settings you need:
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
Don't forget to save these settings and then select this APN as the active one.