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Data not working iPhone 6s

Aisling93
Great Neighbour / Super Voisin

Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,

8 REPLIES 8

Cyberbeagle
Good Citizen / Bon Citoyen

Make sure your Cellular Data is on and that all Apps that you use data with is on also.

 

Go to:

Settings > Cellular Data

 

You should see something similar to this...

 

Cellular Data = ON

Cellular Data Options = Roaming Off

Personal Hot Spot = OFF

 

Carrier Services

Network Selection = Public Mobile

Cellular Data Network

SIM PIN

 

Current Period = 5GB

Current Period Roaming = 0 bytes

***Turn on all data for Applications you use ***

e.g. Google Maps = ON

....

 

CalgaryBen
Deputy Mayor / Adjoint au Maire

@Aisling93 wrote:

Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,


@Aisling93 specifically, this may be apropos to your situation:

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323130/highlight...

krazykiwi
Mayor / Maire

@Aisling93 wrote:

Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,


Hi, if you are still having issues let us know. I use an iPhone 6 and have done many troubleshooting tests with it.

will13am
Oracle
Oracle

@Aisling93 , give this Apple support page a look.

 

https://support.apple.com/en-ca/HT201699

frank312
Good Citizen / Bon Citoyen

cell phone setting-----cellular data-----turn on cellular data

Lieux
Oracle
Oracle

@Aisling93  a écrit :

Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,


Which plan do you have?

hairbag1
Mayor / Maire

@Aisling93 wrote:

Call and text working. Data is not. Tried to change APN , still not working. Not sure what's wrong. Tried turning it on and off, airplane mode etc . Still not working,


Has it been working up to now ? Is it possible you've run out of your data allotment ?

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