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Data access

Angelagardiner
Great Neighbour / Super Voisin

hi

 

I just signed up and entered the apn info.

It comes up as saved and now shows public.

 

But when i turned off my wifii to test it...it said i was off line.

 

Help please 

4 REPLIES 4

geopublic
Mayor / Maire

@Angelagardiner  Post a screenshot of your APN settings.

gblackma
Mayor / Maire

@Angelagardiner  did you enable data? Whats the make and model of your phone?  Thanks. Welcome to PM.  Stay safe. 

Jb456
Mayor / Maire

Try these APN settings

 

Screenshot_20200617_075827.jpg

 

What kind of phone do you have??

 

Welcome to Public Mobile 🙂

 

kselmak
Mayor / Maire

Can you restart your phone?

If that doesn't work try network reset?

If that won't work you may have to factory reset

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