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Good Citizen / Bon Citoyen

Data Overages

Do you get a notification for data being almost over, to prevent overages?

From 611 perhaps?

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Mayor / Maire

Re: Data Overages

@Heer 

Usually you will get warned at 75% or 90% (?) used data.  

 

However, there is no data overages with Public mobile.  Once it runs out, the service just stops.  No extra charges.  

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Mayor / Maire

Re: Data Overages

@Heer 

Usually you will get warned at 75% or 90% (?) used data.  

 

However, there is no data overages with Public mobile.  Once it runs out, the service just stops.  No extra charges.  

View solution in original post

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Great Citizen / Super Citoyen

Re: Data Overages

On your phone go to Network and internet.

click data usage : will let you know amount of data you have used.

you can also check your usage when you login to your PM account.

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Model Citizen / Citoyen Modèle

Re: Data Overages

@Heerthe warning 611 text messages are at 75 and 95 % of your plan data limit

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Mayor / Maire

Re: Data Overages

SMS warnings at 75% and at 95%. Data is cut off at 100% - it's technically still active, certain background data continues, MMS events still go through, but the system otherwise forces redirects to PM's you-ran-out-of-data webpage.

 

Data usage-tracking features or apps on your phone are good guidelines but not very accurate. Data usage measured on your device can be wrong, data usage measured by the network (and reported in Self-Serve) is what you pay for.