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Confirmation email?

Westvanna
Good Citizen / Bon Citoyen

I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation

5 REPLIES 5

Luddite
Oracle
Oracle

@Westvanna Did you save/print final page from the order? It has your order number.

Check your paypal receipt; it may have the order number.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Westvanna
Good Citizen / Bon Citoyen

It’s not in my junk mail...I ordered on jul 28. But I just messaged the moderator. 

Westvanna
Good Citizen / Bon Citoyen

Thank you!!

esjliv
Mayor / Maire

@Westvanna wrote:

I ordered 2 SIM cards online but haven’t received a confirmation email...just the PayPal confirmation


Hi @Westvanna,

If you ordered from PM website you should have received an email. 

 

If no email came in (see @Staliger  post first) then click the ? in lower right side of page to start process for moderator assistance. Type "Email SIM Order Confirmation Not Received"

 

Good luck!

Staliger
Mayor / Maire

@Westvanna Did you check your Spam folder? How much time it was since the order?

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