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Changing phone number

marywaterman
Good Citizen / Bon Citoyen

I just set up a new account. Because the number was previously used with Koodo, it told me to choose a new number and change it after. How do I go about changing it to my old number that I'd like to use?

1 REPLY 1

Anonymous
Not applicable

@marywaterman wrote:

I just set up a new account. Because the number was previously used with Koodo, it told me to choose a new number and change it after. How do I go about changing it to my old number that I'd like to use?


In your self serve go into change number and use the transfer method.

If that was a Koodo prepaid type of account then you'll need moderator assistance. If Koodo postpaid then you're good.

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