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Change plan

Dorahafuntoosh
Great Neighbour / Super Voisin

I want to change my plan

4 REPLIES 4

Triguy
Mayor / Maire

It is recommended to change your plan on next renewal date so you don't lose any unused minutes, texts, or data.

 

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

gpixel
Mayor / Maire

@Dorahafuntoosh before changing plans, make sure you top up your account in the amount of the plan you would like to change too. otherwise the process will likely fail.

amount due-01~2.jpeg

Gunner123
Deputy Mayor / Adjoint au Maire

@Dorahafuntoosh wrote:

I want to change my plan


@Dorahafuntoosh hi all you need to do is go into your self serve and change plan in there remember if you change now you will lose remainder of what you paid for the plan you are on now it is recommended you chance at renewal 

JoyLuck
Mayor / Maire

@Dorahafuntoosh wrote:

I want to change my plan


You can go into self service and do that. If you choose change plan now, you will not receive any credits for any unused portion of your current plan.

 

planchange0.jpg

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