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Change account pin

Shutdown
Model Citizen / Citoyen Modèle

How do I change my account pin? I want to change it to something different and I do know my current pin.

19 REPLIES 19

srlawren
Retired Oracle / Oracle Retraité

@Mankiranbahad wrote:

Hi there can anyone help me how to change my pin ?? I tried the one resetting ur voicemail password.. I don’t remember any of them .. but for now I will like to change my pin .. but how to do it ?? Thanx ..


Private message the moderator team.  Here's how:  https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-to-Get-Help/ta-p/251745


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Mankiranbahad
Good Citizen / Bon Citoyen

Hi there can anyone help me how to change my pin ?? I tried the one resetting ur voicemail password.. I don’t remember any of them .. but for now I will like to change my pin .. but how to do it ?? Thanx ..

srlawren
Retired Oracle / Oracle Retraité

@Vimalkumar Scroll up to the message immediately above yours for the answer.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Vimalkumar
Great Citizen / Super Citoyen

Hello,

 

Hiw can i change our PM account's pin?

srlawren
Retired Oracle / Oracle Retraité

@KSL wrote:

How do I change my account PIN?

 

 


@KSL send the moderator team a private message by clicking this link.  They can help.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

KSL
Great Neighbour / Super Voisin

How do I change my account PIN?

 

 

deblum
Great Neighbour / Super Voisin

thanks. Didn't realize it wasn't a private message!

 

Deb

imm1304
Retired Oracle / Oracle Retraité

Hi @deblum!

 

Please edit your post to remove your phone number. This is a public forum.

 

Any personal info and help request must be sent to one of the mods via a private message.  

 

Here is all you need to know about the mods:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...

deblum
Great Neighbour / Super Voisin

Hi I would like a account PIN reset

 

 

Deb

Shutdown
Model Citizen / Citoyen Modèle

Anyone know a way to confirm if account pin was changed?

Shutdown
Model Citizen / Citoyen Modèle

How would I beable to confirm that the pin is changed when it is?

Mary_M
Retraité / Retired
Retraité / Retired

Hello @Shutdown

 

I have received your private message, however I'll need your phone number and your desired PIN as well.

 

Can you please send it to me via private message?

 

Thank you,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

imm1304
Retired Oracle / Oracle Retraité

Thanks.  

 

Yes, do mark it unsolved, as the moderators may assume that the issue is resolved and we are just discussing something that no longer needs an input.  

 

Or, just send a private message with your request to Mary or Saray.  

Shutdown
Model Citizen / Citoyen Modèle

You should reset yours right away then cause it'll be important if you get locked out of your account probably and I have not gotten contacted by a moderator yet I should probably get unmark it unsolved.

imm1304
Retired Oracle / Oracle Retraité

I did not know there was an account PIN for my public mobile line.  

I have been with PM for 14 months!  😄

 

Let me know what you find out about this, as I am curious to know as well.  

Shutdown
Model Citizen / Citoyen Modèle

No I want to change account pin not voicemail

imm1304
Retired Oracle / Oracle Retraité

Hi @Shutdown!

 

If this is the PIN you use to access voicemail, you can reset it from selfserve.

 

Sign in at https://selfserve.publicmobile.ca/

Click on "Plans & Add-ons" and then click on "Reset Voicemail Password"

Shutdown
Model Citizen / Citoyen Modèle

@Shazia_K can a moderator help me with this?

jheili99
Deputy Mayor / Adjoint au Maire

hi..

 

only PM moderators can help you with account related issues...just private message one of the 3 and they will look into it for you or at least reset yours and give you a temporary one....

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