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Great Neighbour / Super Voisin

Change Phone number from Koodo

Hi! I need some help   I just activated my account on Public Mobile and I want to transfer my old Koodo number to use as my Public Mobile number.

Mayor / Maire

Re: Change Phone number from Koodo


@Konrad wrote:

Hi! I need some help   I just activated my account on Public Mobile and I want to transfer my old Koodo number to use as my Public Mobile number.


If it's prepaid Koodo you'll need to send a message to moderators via SIMon here: https://publicmobile.ca.ada.support/chat/

 

Type in 'rep, then 'contact us', then 'submit ticket' and follow the rest of the prompts to complete.

 

If it's postpaid Koodo, then you will be able to port in your number yourself by logging into your account and selecting 'change my number' on the right hand side of the overview page, and then select option 'transfer number' and follow the prompts.