Can't set up call forward

[Jamesjia]

I tried to set up call forward on Android phone. Aftger inputting the forward phone number, the message says:

Call Setting Error

Unexpected response from network

How can I fix this problem?

Thanks

[Saray_O]

Hi @Jamesjia, 

I just sent you a private message 🙂 

[Jamesjia]

Thanks.

How do I contact Moderator?

[hummuschips]

You probably have to contact someone at Public Mobile.  It seems something is messed up with your account and preventing call forwarding.  They will get it sorted out for you.

[Jamesjia]

I tried the normal way. It didn't work. 

Then I tried the following method:

1. Dial *21*, followed by the 10-digit number you want your calls forwarded to, then

the error message is:

Call forwarding unconditional coneection problem or invalid MMI code.

[hummuschips · Accepted solution]

Try the codes listed here to set it up if your phone won't do it using in the settings.

http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/how-does-3-way-calling-work-I-am-looking...

These codes look like they line up with the Telus star codes so here's an explanation on what each does.

http://www.telus.com/en/bc/support/article/call-forward-mobile

[mhaider]

Try this.. 

Below are the generic settings for different phone types:

Android

Phone icon > Settings Menu >Call > More settings > Call Forwarding  

Which method did you try?