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Can't get a phone#

Rennie
Good Citizen / Bon Citoyen

Yesterday I posted about not be able to port my number from my old carrier,my mistake because I cancelled my service before trying to port. Trying to get a new # but keeps telling me it fail. Please help

2 REPLIES 2

Anonymous
Not applicable

you need send a private message >> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue 

- them can help you a lot nice service Team

 

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Good Luck

Zhuoyu
Great Citizen / Super Citoyen

You need to contact POM. The situation is that the system is still trying to port your previous phone number. So it doesn't let you apply for a new number. Or maybe you could wait for a few more days and try again. 

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