@Arifdasu Do you know your email and password?
If not EMAIL, check your inbox and junk folder of your various email addresses for your Welcome to PM email.
If not password, try the password reset.
https://selfserve.publicmobile.ca/forgot-password/
It will send you an email which you'll find in your email inbox or junk folder as well. It sometimes takes some time for the email to come in and you have to click the link before it expires so check every 5 minutes.
If you activated instore, you may still have to set up your self serve account here:
https://selfserve.publicmobile.ca/self-registration/
If this doesn't help you:
Creating a support ticket:
Explain your issue to SIMON, seen below:
Use as few words as possible to allow the BOT to understand. Answer his questions until you get here:
Click on "Submit a ticket" and the Moderator team will respond to your concern, usually within 48 hours.
Alternatively, you may send a private message to moderator through the following link :
Contact @Moderator_Team
About @Moderator_Team
Moderator Hours
Monday-Friday: 8AM- 12AM EST
Saturday & Sunday: 8AM-10PM EST
