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Good Citizen / Bon Citoyen

Can anybody who can help me?

I just actived this number, and  entered a number as a refered number, But I did not see the referral number at the summery page? can anybody help me make sure about it? thanks 

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Retired Oracle / Oracle Retraité

Re: Can anybody who can help me?


@frank312 wrote:

I just actived this number, and  entered a number as a refered number, But I did not see the referral number at the summery page? can anybody help me make sure about it? thanks 


The phone number of the person who referred you doesn't show in your account.  Your number shows in the other person's account.  The new customer only get a one-time credit, and the rewards section shows only the people you have referred for the purposes of keeping track of how many referral rewards you should get every 30 days.  That section of self-serve doesn't show who referred  you.

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Good Citizen / Bon Citoyen

Re: Can anybody who can help me?

yes, it does not show in the new customer's account, what can I do then ?

 actally all numbers are mine!

 

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Oracle

Re: Can anybody who can help me?


@frank312 wrote:

yes, it does not show in the new customer's account, what can I do then ?

 actally all numbers are mine!


Did you receive text saying you referred someone? Did you correctly entered referral number during activation?

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Mayor / Maire

Re: Can anybody who can help me?


@frank312 wrote:

yes, it does not show in the new customer's account, what can I do then ?

 actally all numbers are mine!

 


You should have received a text on the number that was used to refer saying that someone used your number for referral? 

If you never received this text wait a day, if you still do not receive it and it doesn't show in the referer's account under rewards then contact the MODs

To Contact the Moderators click this link and describe in detail your situation.

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Town Hero / Héro de la Ville

Re: Can anybody who can help me?

 I don't understand what you mean"all numbers are mine". 

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Mayor / Maire

Re: Can anybody who can help me?


@hycm53 wrote:

 I don't understand what you mean"all numbers are mine". 


They referred themselves with a new account.

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Town Hero / Héro de la Ville

Re: Can anybody who can help me?


@frank312 wrote:

I just actived this number, and  entered a number as a refered number, But I did not see the referral number at the summery page? can anybody help me make sure about it? thanks 


Don't worry if you entered the number during activation it will eventually show up. Give it a couple of days and if does not show up just message the moderator and the will add it for you.

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Town Hero / Héro de la Ville

Re: Can anybody who can help me?

If it's the case then I don't think he will receive the credit and text message from PM.

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Mayor / Maire

Re: Can anybody who can help me?


@hycm53 wrote:

If it's the case then I don't think he will receive the credit and text message from PM.


Why not?