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shanthankalakot
Great Neighbour / Super Voisin

Call forwarding

Hi fellow members,

 

I am new to PM. I have activated my call forwarding from my new PM number to India Number.

 

When I try to call my PM # i get this message " the number you called is not in service".

 

But, when i call directly to the India # it works fine.

 

Can some one resolve this for me please


Accepted Solutions
softech
Mayor / Maire

Re: Call forwarding

sorry, this is not possible regardless you have the international addon or not .. you can only forward to Canadian number 

View solution in original post


All Replies
softech
Mayor / Maire

Re: Call forwarding

sorry, this is not possible regardless you have the international addon or not .. you can only forward to Canadian number 

View solution in original post

shanthankalakot
Great Neighbour / Super Voisin

Re: Call forwarding

is there any other way we can forward it to the India # from PM # ?

softech
Mayor / Maire

Re: Call forwarding

Are you going to India yourself?

 

If so, get a VoIP app on your phone... like Fongo or TextNow.  You will get a Canadian number via those VoIP app.. As long as you have Wifi , anywhere in the world, people can call you on that number and your phone will ring.  

 

Yes, you can call forward to that VoIP Canadian number

Lilfoo
Great Neighbour / Super Voisin

Re: Call forwarding

Can I forward calls to a US number? (it’s still +1, right?)

 

Also, do I have to have a physical phone with my PM SIM card in it to be able to forward calls? Does the phone have to be on at all time for call forwarding to work? Finally, if I am going to use the phone for call forwarding only, could I switch to cheaper plan that includes incoming calls only?

 

 

z10user4
Mayor / Maire

Re: Call forwarding

 @Lilfoo : 1. No you can not forward to a US #. (calling the US from Canada only really needs the 1, the + is extraneous)

2. The initial setting of course needs to be done with the SIM in.

3. No.

4. Yes. Be aware of losing a grandfathered plan.

softech
Mayor / Maire

Re: Call forwarding


@Lilfoo wrote:

Can I forward calls to a US number? (it’s still +1, right?)

 

Also, do I have to have a physical phone with my PM SIM card in it to be able to forward calls? Does the phone have to be on at all time for call forwarding to work? Finally, if I am going to use the phone for call forwarding only, could I switch to cheaper plan that includes incoming calls only?

 

 


No, you cannot forward to US number

 

would you consider using VoIP app like TextNow or Fongo?  You can get a Canadian number with these apps, then forward your PM number over to the app.  Whenever you have Wifi, your TextNow will work and hence the forwarded call will ring.  But of course, only if you have wifi access

 

If you want data access in US, you might want to consider getting Prepaid service in US, then you have the Mobile data all the time and the app will work all the time when you are in US.

Lilfoo
Great Neighbour / Super Voisin

Re: Call forwarding

Thank you!

So my steps would be:

1. get a data plan in the states.

2. Download a VoIP app to get myself a Canadian number

3. forward my PM calls to the VoIP number 4. Take PM SIM card out and put in the US data plan card in. So I don’t have to have 2 devices.

5. optional - change PM plan to something that only supports incoming calls

 

 

z10user4
Mayor / Maire

Re: Call forwarding

 @Lilfoo : Don't let the PM SIM (in a phone) see a US tower. It will break forwarding.

Lilfoo
Great Neighbour / Super Voisin

Re: Call forwarding

Thank you! I will have to do it all while I’m Canada I guess.

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