Black Friday Deal

[notsure]

I couldn't sign up for the black friday deal, I get 'enter a valid email address'.

I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.

[Triguy · Accepted solution]

You could send a private message to a moderator.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[darlicious]

@notsure 

That message usually occurs when you havent typed out each letter in your email address. Try re-entering it.

[JoyLuck]

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@notsure wrote:

I couldn't sign up for the black friday deal, I get 'enter a valid email address'.

I went ahead and activated anyway. Hoping there's a way to redeem this still somehow.

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Contact a moderator to have the promo applied.

Here’s how to contact the Moderator Team (Public Mobile representative) for assistance:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.