you have a new phone? and eveything worked before try reseting the sim also reboot a couple of times if that doesn't work do a network reset
Yes, finding everything very very slow. Also, having major problems trying to port numbers. System keeps saying "unable to transfer number"
I am having same problem logging into my account.
I was at the Richmond Centre (BC) kiosk this afternoon to activate a new account for my Dad. The kiosk was experiencing the same difficulties. After about 30 minutes, I just bought a voucher and left it with them to activate the new account. About an hour later, they called me to say the sim was finally working. All is good.
I was caught by that slow response. unfortunately I was trying to register as a member of Community. Imagine all the hassles. Left it for 1.5 hours, back and started it all over again. Done.
I guess PM has to be left a little glitchy so its parent Telus can still claim that it has the "best service".
Website is working normally for me now. Regarding the $1 difference, I will just wait for renewal date to see if the autopay and credits work as it should.