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Great Citizen / Super Citoyen

Re: Are there system problems today?

@Silwaljagat Did you restart the phone? or reset the network via General -> Reset -> Reset Network Settings.
Deputy Mayor / Adjoint au Maire

Re: Are there system problems today?

you have a new phone? and eveything worked before try reseting the sim also reboot a couple of times if that doesn't work do a network reset

Great Neighbour / Super Voisin

Re: Are there system problems today?

Yes, finding everything very very slow. Also, having major problems trying to port numbers. System keeps saying "unable to transfer number" 

Good Citizen / Bon Citoyen

Re: Are there system problems today?

I am having same problem logging into my account.

 

I was at the Richmond Centre (BC) kiosk this afternoon to activate a new account for my Dad.  The kiosk was experiencing the same difficulties. After about 30 minutes, I just bought a voucher and left it with them to activate the new account.  About an hour later, they called me to say the sim was finally working.  All is good.

Great Neighbour / Super Voisin

Re: Are there system problems today?

I was caught by that slow response. unfortunately I was trying to register as a member of Community. Imagine all the hassles.  Left it for 1.5 hours, back and started it all over again. Done.

Good Citizen / Bon Citoyen

Re: Are there system problems today?

My transaction history is missing and my credit balance is incorrect (short by a $1)

Deputy Mayor / Adjoint au Maire

Re: Are there system problems today?

@funpigthat's a common problem it will clear itself up

Great Citizen / Super Citoyen

Re: Are there system problems today?

@ Silwaljagat No there is no call center... as that is what we all give up so we can save a few bucks.
Good Citizen / Bon Citoyen

Re: Are there system problems today?

I guess PM has to be left a little glitchy so its parent Telus can still claim that it has the "best service".

 

Website is working normally for me now.  Regarding the $1 difference, I will just wait for renewal date to see if the autopay and credits work as it should.