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Great Citizen / Super Citoyen

Anybody know how to change one's screen name?

Anybody know how to change one's screen name?


Accepted Solutions
Highlighted
Moderator

Re: Anybody know how to change one's screen name?

Happy to help! Robot Very Happy

 

You will need to contact a member of our Moderator Team.
Submit a ticket via the 24/7 virtual assistance SIMon to get this looked at.
Note that you will need to create and/or sign in to the Community for the below link to work.

SUBMIT A TICKET - https://www.publicmobile.ca/en/bc/get-help

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All Replies
Highlighted
Mayor / Maire

Re: Anybody know how to change one's screen name?

I'm new here. I searched "change username" and realized that there was a recent question on this here.

Highlighted
Deputy Mayor / Adjoint au Maire

Re: Anybody know how to change one's screen name?

@katiatall You can contact Mods to see if they can change it for you. 

you can send a private message to the moderator team and ask them about that.  include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.

Click here to send the moderator team a private message.

You can find information regarding the moderator team by following this link.

 

How long until a moderator replies?:

  • Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
  • Messages are replied to during office hours, in the order in which they are received
  • Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
  • There is no need to send multiple messages.

How can I view my private messages between myself and a Community Moderator?

Highlighted
Oracle

Re: Anybody know how to change one's screen name?

@katiatall Just change the email address on this one and abandon it. Then you can create a new one with a username you would prefer linked to the email address of your self serve account.


>>> ALERT: I am not a moderator. Je ne suis pas un moderateur.
Highlighted
Great Citizen / Super Citoyen

Re: Anybody know how to change one's screen name?


@Luddite wrote:

@katiatall Just change the email address on this one and abandon it. Then you can create a new one with a username you would prefer linked to the email address of your self serve account.


Smart way!

Highlighted
Moderator

Re: Anybody know how to change one's screen name?

Happy to help! Robot Very Happy

 

You will need to contact a member of our Moderator Team.
Submit a ticket via the 24/7 virtual assistance SIMon to get this looked at.
Note that you will need to create and/or sign in to the Community for the below link to work.

SUBMIT A TICKET - https://www.publicmobile.ca/en/bc/get-help

View solution in original post