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Alternate Phone Number Regex Help

dhruvenshah7
Great Neighbour / Super Voisin

I was trying to port my number to Public Mobile but on the 2nd page in the alternate phone no field I put my another no then it's showing me "Alternate Phone Number Regex Help". I tried with different Phone numbers but it is not working.

5 REPLIES 5

Thana12
Great Neighbour / Super Voisin

i have tried shorting his name, but this did not work.

Rockdaddy22
Retired Oracle / Oracle Retraité
Try shorting his name or changing the province. It's helped a few people.

Thana12
Great Neighbour / Super Voisin

My husband has tried to do the switch from his carrier to public mobile however is unable to, possibly due to "alternate phone number regex help", how does he proceed?

ericp4jc
Great Neighbour / Super Voisin

Hi Mary,

 

I have the same issue and I have PM'd you.

 

Thanks,

Eric

Mary_M
Retraité / Retired
Retraité / Retired

Hey @dhruvenshah7

 

Thank you for your interest in joining Public Mobile! 

 

I can certainly help you activate your new account, can you please send me the following ? (via private message);

 

1- your SIM card number

2- full name 

3- complete home address

4- email address

5- alternate number

6- whether you'd like to port or have a random number 

7- if you wish to port, I will need the phone number and the account # + PIN# associated to that account.

 

Thank you 🙂

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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