I was out of town for a couple of weeks, and when I came back, same issue happened. I PMed @Shazia_K and she is able to help me to create the temporary account and ported over from Fido. With her assistance, the abnormal work which normally takes a few days was done within a few hours. My elderly aunt and uncle are happy with the new service.
hi, i have the same problem but more complicate i think, when i try to create a new number (for my wife because my public sim not arrive yet), i can not create the number, the field for area code (Montreal ,Quebec) is empty. and when i try to transfer the nuumber i have the same error (Alternate Phone Number Regex Help) help please.
I'm sorry about this,
This is actually a known issue that some of our customers have at their activation, can you please delete your web history and clear caches?
Please let me know, if you still have the same error.
Thanks @7789849803 🙂
Hi, again. Sorry but not work yet, i clear the cahe delete all, and tryed but nothing, i change to my personal pc with linux and the same problem, so what is the next step. Thanks
Can you please send me your PM SIM card number? and the email address your using for activation?
Please send it to me via private message 🙂