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rijylorance
Great Neighbour / Super Voisin
‎08-04-2019 07:30 PM
‎08-04-2019 07:30 PM

Activation

I bought a new sim today and its data is working,but can not make a call

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GR
Mayor / Maire
‎08-04-2019 07:34 PM
‎08-04-2019 07:34 PM

Re: Activation

You can't call in or out?  How about text messages? 

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geopublic
Mayor / Maire
‎08-04-2019 07:45 PM
‎08-04-2019 07:45 PM

Re: Activation

@rijylorance wrote:

I bought a new sim today and its data is working,but can not make a call

@rijylorance Does your plan include calling? Check using selfserve to make sure you got the correct plan. Public Mobile users 3G for calling did you make sure your phone is compatible?

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oglat
Town Hero / Héro de la Ville
‎08-04-2019 07:47 PM
‎08-04-2019 07:47 PM

Re: Activation

Can you test your sim in a different phone?

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mimmo
Oracle
Oracle
‎08-04-2019 10:03 PM
‎08-04-2019 10:03 PM

Re: Activation

What phone are you using? Make sure it has the 3g bands for calling, try will my phone work. Net

 

Also Disable wifi calling if enabled 

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