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Activation

rijylorance
Great Neighbour / Super Voisin

I bought a new sim today and its data is working,but can not make a call

4 REPLIES 4

mimmo
Retired Oracle / Oracle Retraité

What phone are you using? Make sure it has the 3g bands for calling, try will my phone work. Net

 

Also Disable wifi calling if enabled 

oglat
Town Hero / Héro de la Ville

Can you test your sim in a different phone?

geopublic
Mayor / Maire

@rijylorance wrote:

I bought a new sim today and its data is working,but can not make a call


@rijylorance Does your plan include calling? Check using selfserve to make sure you got the correct plan. Public Mobile users 3G for calling did you make sure your phone is compatible?

GR
Mayor / Maire

You can't call in or out?  How about text messages? 

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