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Great Neighbour / Super Voisin

Activation

When trying to activate my sim card Iam getting an invalid sim message.

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Model Citizen / Citoyen Modèle

Re: Activation


@ChrisB78 wrote:

When trying to activate my sim card Iam getting an invalid sim message.


Wait an hour then try again using Chrome in incognito mode. If it's still giving you an error send a private message to a moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Model Citizen / Citoyen Modèle

Re: Activation


@ChrisB78 wrote:

When trying to activate my sim card Iam getting an invalid sim message.


Is your SIM card came from the retail store or online? If it’s from the store, I would suggest going to the store, make sure it’s not damaged.

Town Hero / Héro de la Ville

Re: Activation


@ChrisB78 wrote:

When trying to activate my sim card Iam getting an invalid sim message.


@ChrisB78: Note: If the SIM has been previously activated in the past it will also give you the same error message during activattion. If it was new then wait and try again in about an hour.