11-08-2019 10:43 AM - edited 01-05-2022 07:54 AM
Hi, I am trying to activate data on my phone. I have followed the instructions and entered the APN information (a few times) and have not been able to activate data. Appreciate anyhelp/suggestions. Thanks.
11-14-2019 12:56 PM
Thanks, I have entered the APN details and still no luck. I could previously make calls but now have seem to have lost that ability. Looks like a new phone is in order. Thanks again.
11-14-2019 10:21 AM
Make sure the APN setting exactly matches the following:
Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F
Don't forget to save these settings and then select this APN as the active one.
Could also try Nework reset. If that does not work, even a factory reset.
https://www.gsmarena.com/samsung_i8200_galaxy_s_iii_mini_ve-6190.php
Since it is missing the 850 band, your phone might not be ideal for Public mobile. It also seems not to have any 4G bands. Data may not work....
11-14-2019 10:08 AM
Nearly all data is available to use .
11-13-2019 10:07 PM - edited 11-13-2019 10:09 PM
@LMATZ wrote:Hi, calls and texts are working but no data. I have inputted APN but no luck. Any idea about what I could do next?
Log into self serve to see if you bave any data left or if it's all used.
11-13-2019 02:29 PM
Hi, calls and texts are working but no data. I have inputted APN but no luck. Any idea about what I could do next?
11-09-2019 12:26 AM
@LMATZ wrote:Hi, I am trying to activate data on my phone. I have followed the instructions and entered the APN information (a few times) and have not been able to activate data. Appreciate anyhelp/suggestions. Thanks.
I'm also wanting to know if calls and texts are working. @srlawren said no 1900MHz 3g, but the specs I saw said no 850 either. If that's right, this phone won't work.
If your calls are working, the phone is compatible. Try APN type of default.
11-08-2019 02:36 PM
@LMATZ wrote:Hi, I am trying to activate data on my phone. I have followed the instructions and entered the APN information (a few times) and have not been able to activate data. Appreciate anyhelp/suggestions. Thanks.
@LMATZ if GSMAreana is correct, your phone (https://www.gsmarena.com/samsung_i8200_galaxy_s_iii_mini_ve-6190.php) is lacking the 850MHz 3G frequency. That plus 1900MHz are required for adequate coverage.
11-08-2019 12:18 PM
Mind a question bombardment? Lol
If not, I'll get the ball rolling by asking an easy one.. are your call/text services working as expected?
11-08-2019 12:13 PM
@LMATZ , you likely need to set up the APN on the phone. Check out this help page.
https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone