03-04-2021 10:38 PM - edited 01-05-2022 05:30 PM
Hi i tried loging in but i forgot my password and i tried to change the password but it doesn’t work. What should i do?
Solved! Go to Solution.
03-04-2021 10:47 PM - edited 03-04-2021 10:48 PM
For the heck of it, try clearing cache and cookies, then open an incognito page, and try again.
Make sure to manually enter your e-mail address correctly - double check you have before proceeding to "forgot password".
03-04-2021 10:40 PM
@Emilyangel , if you are unable to reset the account password on your own, please click on the chat symbol on the lower right corner of the web page an initiate a support ticket.