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Emilyangel
Great Neighbour / Super Voisin

Hi i tried loging in but i forgot my password and i tried to change the password but it doesn’t work. What should i do?

2 REPLIES 2

HALIMACS
Mayor / Maire

@Emilyangel 

 

For the heck of it, try clearing cache and cookies, then open an incognito page, and try again.

 

Make sure to manually enter your e-mail address correctly - double check you have before proceeding to "forgot password".

will13am
Oracle
Oracle

@Emilyangel , if you are unable to reset the account password on your own, please click on the chat symbol on the lower right corner of the web page an initiate a support ticket.  

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