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Good Citizen / Bon Citoyen

Account access

The site temporarily closed for maintanence...how often are we shut down from accessing our accounts for maintanence ? I need to buy more data so ..accessing through with Fi even still had site shut down for maintanence.  How can everything be done online if or when online is closed? 😞


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Retired Oracle / Oracle Retraité

Re: Account access


@trishe wrote:

@Alex888 wrote:
@trisheYou can call 611 to get an addon.

That was not working either! Night before last! Hopefully it doesn't happen often..I'm still new here


@trishe 

On occasion there are announced maintenance periods lasting about 10 hours, the most recent one occurring May 5th.  Sometimes there is also unannounced maintenance, however.  When these occur, just try again later, as they are usually no more than a couple of hours in duration.  It appears to be done now, by the way, as I was able to log in a moment ago.

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Mayor / Maire

Re: Account access

@trishe You can call 611 to get an addon.
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Good Citizen / Bon Citoyen

Re: Account access


@Alex888 wrote:
@trisheYou can call 611 to get an addon.

That was not working either! Night before last! Hopefully it doesn't happen often..I'm still new here

 

Highlighted
Retired Oracle / Oracle Retraité

Re: Account access


@trishe wrote:

@Alex888 wrote:
@trisheYou can call 611 to get an addon.

That was not working either! Night before last! Hopefully it doesn't happen often..I'm still new here


@trishe 

On occasion there are announced maintenance periods lasting about 10 hours, the most recent one occurring May 5th.  Sometimes there is also unannounced maintenance, however.  When these occur, just try again later, as they are usually no more than a couple of hours in duration.  It appears to be done now, by the way, as I was able to log in a moment ago.

View solution in original post