Accidentally ordered wrong service

[platinum50]

Hello, I accidentally ordered the wrong service today. Accidentally ordered "US Roaming - Unlimited Text (10-day)" ($8) when what I really needed was unlimited text for Canada.  I followed up by ordering the correct service for Canada ($25/mo). How can I get a refund of the $8 that was erroneously spent, none of the service was used as I'm not in the U.S.

Thank you 

[jesscusw]

yes i am currently waiting for a reply the problem is they asked me for a pin but the lady who set my account up didnt ask me what i wanted it to be

[GreatCanadian]

@jesscusw have you contacted the moderators?

EDIT: Oops, didn't realize that @Anonymous had already responded.

GC

[Anonymous]

you need send a private message Click here 

In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .
- Detailed explanation of specific
- them can help you a lot nice team service

Good Luck

[jesscusw]

I accidently changed the plan on the wrong phone number. Both my sons and mine are in my name and i changed plan on his phone instead of mine, im hoping somethinng can be done about this but im not hopeful.. hopefully they can do something for you.

[Acekiller]

just be patient. the mods will get back to you in a day or two!

[GreatCanadian]

@platinum50, the mods are really understanding about this kind of thing. I can't promise you that they'll refund your money. But I have made a couple of stupid errors when changing my plans, and they been extremely accomodating - much moreso than I deserved perhaps!!

GC

[LEGO]

@platinum50 

You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! 

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