11-11-2019 06:18 PM - edited 01-05-2022 07:56 AM
Yesterday I actived 4 PM SIM cards for my whole family. Today, I was told all of them received a $10 credit except me. I don't know if I am the special one or I need to trigger something to active this credit. Waiting for the answer...
11-11-2019 07:50 PM - edited 11-11-2019 10:15 PM
That was my guess, you activated your account without using a referal code and then you used your referal code to activate the other three new accounts. Too bad you didn't ask for a referal code from someone before starting. You will be getting 3 x $1 per month though so soon you will get the $10 and more back!
AE_Collector
11-11-2019 07:06 PM
Wonderful. Thanks a lot.
11-11-2019 06:41 PM
@ChuckYeah May be put that screenshot in a spoiler tag?
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11-11-2019 06:23 PM - edited 11-11-2019 06:24 PM
One other question, were you the first account set up and did you have someone else's referral code?
If you did not have a code to start, that may be why.
11-11-2019 06:23 PM
@TLGuan wrote:Yesterday I actived 4 PM SIM cards for my whole family. Today, I was told all of them received a $10 credit except me. I don't know if I am the special one or I need to trigger something to active this credit. Waiting for the answer...
One sim was the refer'er while 3 others were the refer'ees ? Or were all 4 refer'ees from a previous account ?
11-11-2019 06:23 PM
With your account, did you enter a friend referral code on activation of SIM card? If you did, you should be receiving $10 credit within 72 hours (usually within 24 hours).
11-11-2019 06:21 PM
It CAN take up to 72 hrs for the $10 to be added. It won't be used for 30 days at renewal.
So wait a couple of days and if it still isn't there, contact @CS_Agent .
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