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MadMardigan
Good Citizen / Bon Citoyen

2 quick questions ;-)

I have only been with Chatr since the 9th.

I have looked everywhere on Chatr for my account number and it is nowhere to be found.

 

1) Is there a waiting period before you can transfer your number again?

2) Do I need my account number to transfer my phone number?

 

If it is needed I can phone them.

 

Thank you in advance!


Accepted Solutions
popping
Oracle

Re: 2 quick questions ;-)

@MadMardigan

You need your Chatr account number to port your number out.  Their online account does not show you your account number.  You need to call them to get your Chatr account.  You need account number and the phone number to port out a number.

 

You can port a number any time you want as long as it is an active number.

View solution in original post


All Replies
popping
Oracle

Re: 2 quick questions ;-)

@MadMardigan

You need your Chatr account number to port your number out.  Their online account does not show you your account number.  You need to call them to get your Chatr account.  You need account number and the phone number to port out a number.

 

You can port a number any time you want as long as it is an active number.

View solution in original post

MadMardigan
Good Citizen / Bon Citoyen

Re: 2 quick questions ;-)

Thank you!

Good news indeed!

Shapla001
Great Citizen / Super Citoyen

Re: 2 quick questions ;-)

You require to call chatr to get the account #. They ask many questions, but dont encourage discussion, just get it

MadMardigan
Good Citizen / Bon Citoyen

Re: 2 quick questions ;-)

You mean I need it for my accountant!

😉

ckl
Town Hero / Héro de la Ville

Re: 2 quick questions ;-)

"Their online account does not show you your account number"

 

Maybe they did this on purpose to figure out whose about the port out and give them retention offers to stop them from leaving? If so, pretty sneaky.

 

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